![]() There are instances when a corrupted system cached data can cause this problem. Find out what app this is and uninstall it. If your phone apps does not crash in this mode then the problem is most likely caused by an app. Release the Volume down key when you see ‘Safe Mode’.Safe mode will display in the bottom left corner of the screen.Continue to hold the Volume down key until the device finishes restarting.Immediately after releasing the Power key, press and hold the Volume down key.When ‘SAMSUNG’ appears on the screen, release the Power key.Press and hold the Power key past the screen with the device name.To check if this is the case you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode. ![]() There are instances when an app you downloaded can cause this particular issue. Press and hold the Power and Volume down key for up to 45 seconds.This will usually resolve issue caused by minor software glitches. The first thing you will need to do in this case is a soft reset. When the update is complete, the device returns to the Home screen. Your device may turn off and on a few times during the update process. Click Update to begin downloading the necessary files.If a software update is available for your device, Smart Switch automatically prompts you to update. Connect the mobile device to the computer with the USB cable.When the installation is complete, click Finish.Accept the license agreement by selecting the I accept… check boxes and then click Next.Double-click the installer to begin the installation process.(Select the Smart Switch version compatible with your computer operating system and device.) Download the most recent version of Smart Switch from the Samsung website.Since you mentioned that the phone is not getting the updates then you should try using Smart Switch to install the latest software version. If an update is available then I suggest that you download and install it first. Solution: Before performing any troubleshooting steps on the phone it’s best to make sure that the phone is running on the latest software version. My J7 is android 7 and it refuse to make updates Please can you help me Problem: I bought a samsung J7 and it works fine, but after two weeks the apps start to stop like instagram, my files and twitter … I restarted the phone and it stopped at t-mobile screen until the charge finished, I did a hard reset and it solved the problem, but it start to show a message that says “unauthorized actions have been detected”, and it says that there is a root even if the root checker says the opposite, it was all fine But after a month the apps start again stooping even if i didn’t open them, i did a hard reset and it solves the problem but the alert still there, every month now i keep repeating the same process and it’s annoying. How To Fix Samsung Galaxy J7 Apps Keep Crashing We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. This is a free service we are offering with no strings attached. We will be more than happy to assist you with any concern that you may have with your device. If you own a Samsung Galaxy J7 or any other Android device for that matter then feel free to contact us using this form. In this latest installment of our troubleshooting series we will tackle the Galaxy J7 app keeps crashing issue. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. This device uses a 5.5 inch Super AMOLED display and sports an Exynos 7870 combined with 3GB of RAM. This phone is the ideal choice of consumers who want a phone that has excellent features but is sold at a budget price point. The #Samsung #Galaxy #J7 is one of the popular mid range devices available in the market today.
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